{"id":187,"date":"2026-04-22T15:02:57","date_gmt":"2026-04-22T15:02:57","guid":{"rendered":"https:\/\/202.sjmc.wisc.edu\/2026spring308\/faq\/"},"modified":"2026-05-01T16:00:34","modified_gmt":"2026-05-01T16:00:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/202.sjmc.wisc.edu\/2026spring308\/faq\/","title":{"rendered":""},"content":{"rendered":"\n
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What is Vero?<\/h1>\n\n\n\n

Who are we and what do we provide?<\/h2>\n<\/div>\n\n\n\n
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Join the Vero Community<\/h1>\n\n\n\n

To join: <\/em><\/strong>Users will join the app with their Wisc email to verify they are a student at UW-Madison. This ensures that our target audience stays specific so that we can accurately curate and personalize content. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Engage with your peers<\/h1>\n\n\n\n

Discussion Forum<\/em><\/strong>: The discussion forum is a space for users to discuss with each other. Users can offer advice, remedies, and direction, pointing each other to useful products or their favorite service providers. Users can also discuss issues or self-care obstacles and challenges they may face. This fosters a sense of community on the app and lets all users participate. Even if a user may not have the money to book appointments on the app, they can still gain something and seek helpful advice.<\/p>\n<\/div>\n\n\n\n

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Find local providers<\/h1>\n\n\n\n

Search & Filter<\/em><\/strong>: The search bar and filter options allow users to search for services by category, price, location, or provider name. This lets users consider their priorities before booking an appointment.<\/p>\n\n\n\n

Booking Feature<\/em><\/strong>: The feature lets users schedule appointments with providers via the app. Just visit the provider\u2019s profile and click the messaging icon. The provider will be notified and message their availability. <\/p>\n\n\n\n

Reviews<\/em><\/strong>: After an appointment, users can leave reviews specified to care providers and their services. These reviews will be visible on the provider’s profile for others to see. Users can include pictures, rate the service and product out of 5 stars, or file complaints for poor work. <\/p>\n<\/div>\n<\/div>\n\n\n\n

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Find what is trending<\/h1>\n\n\n\n

Trends Page<\/em><\/strong>: The trends page allows users to see what\u2019s currently trending. This page will feature popular hairstyles, nail designs, and skincare regimens. <\/p>\n<\/div>\n\n\n\n

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Vero-find yourself<\/h1>\n\n\n\n

Self-Care Quiz: <\/em><\/strong>Users can take a quiz to discover their hair and skin type. Results will point students to proper products and popular cosmetologists\/estheticians who work with that specific hair or skin type. There is also an option to connect with other users on the discussion forum who share these features.<\/p>\n<\/div>\n<\/div>\n\n\n\n

Need Help Exploring our app? Follow this instruction video!<\/strong><\/h1>\n\n\n\n